5

Robert was great. My car needed a lot of repair and the battery died before I was able to bring it in so he stop by jumped the car And then offered to take me home when the car was dropped off. They communicated very well and I felt that they knew what they were talking about. Would definitely use them again. Thank you very much.

5

5

Friendly, fast and in this case free. Someone backed into me leaving large dent in my bumper. Another shop quoted $550.00. Master Car applied heat and suction to offended bumper and pulled out the dent in 15 minutes. NO charge because a tiny ding left. Thank you for your kind service. If need be I'll be back.

5

5

5

My experience at RMS was wonderful! Courteous, professional staff, knowledgeable and helpful. I will definitely be a repeat customer! Thanks for everything! My car is in great shape.

Ariela, Thank you for the trust you have placed in us. We will continue to earn that trust. Byron Rusk, Owner

- Master Car Care & Collision
5

Not yet but I am. They are very professional and Amazing.

5

I have been to the Heights location twice now, and I am very pleased with the service I have received. I own a 2011 Toyota Rav4, which I have done regular maintenance on since I bought it in 2014. Ted (the manager, I believe) is very professional, patient, and leads a good team that does honest work. He takes the time to explain procedures, answer my questions with clarity, and is transparent with the services received for the cost. During the first visit (in July), I had an oil change, battery corrosion service, and my serpentine belt replaced. I did have to go back to have my battery replaced because unfortunately it was dying due to the extensive terminal corrosion, but they were happy to help. I recently went back the second time because my car was hesitating when I was accelerating. I opted to have the all of the recommended service completed including spark plug replacements, BG three part fuel & air induction system cleaning, replacement of upper and lower radiator hoses (there was a minor leak in one of the hoses), BG coolant fluid exchange, and BG transmission fluid exchange service. The only services of these that I had prior to this was spark plug replacements. My car is running much smoother, and I feel the prices were very reasonable for the service I was given. I am a picky and tough customer, but they have fulfilled my needs. I recommend their shop and will be going back until I move away from Houston. On a side, they have a text notification system that shows exactly what they recommend and the cost with photos if there is an issue. Additionally, their services are protected with a 36 month warranty that I can use nationwide with participating shops including the battery.

5

My car broke down near my home at sunset. After speaking to three neighbors who stopped to help, all recommended RMS so my car was towed to RMS. By 9:00 am the next morning, I received a call from RMS- car needed an alternator & battery. RMS installed the new alternator at a very fair price. My existing battery was under warranty from a different shop but Chris at RMS said he would take care of the old battery’s warranty for me. RMS installed a new battery at no charge. I appreciated his professionalism & problem solving abilities In repairing my car.I will be taking my car back to RMS forever. The shop is well staffed with accredited mechanics & I was treated respectfully. Chris was knowledgeable, kind & found the best pricing to meet my budget. A great shop!

5

John Fite offered clear information on the problem and solution. He communicated promptly. The work was done fast and resolved the problem.

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